Privacy Policy

Hinge Point LLC
Privacy Policy
Last Updated: August 2024

1. Overview
Hinge Point (“Hinge Point,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy explains how we collect, use, and protect your Personal Information when you visit our website at https://www.hingepointrx.com/ or use our services. Please read this Privacy Policy carefully to understand how we handle your information. By accessing or using our services, you agree to this Privacy Policy. We may update this Privacy Policy from time to time. Your continued use of our services after changes are made is considered acceptance of those changes.

2. Information We Collect and How We Collect It
We may collect two types of information from you: Personal Information: Information that identifies you, such as your name, email address, phone number, employer, and job title. Non-Personal Information: Information that does not identify you specifically, such as browsing data. We collect information in three ways: Directly from You: When you provide it to us, such as when you create an account, make a purchase, or contact us. From Third Parties: We may receive information from partners, vendors, and other third parties, provided they have the legal right to share it with us. Automatically: As you use our website or services, we may collect information through cookies and similar technologies.

3. How We Use Your Information
We use your Personal Information for the following purposes: Providing and Improving Services: To offer and improve our services, ensure they work properly, and personalize your experience.Customer Support: To help with any issues you may encounter and to verify your eligibility for certain features or promotions. Business Operations: To manage our business, including accounting, billing, and legal compliance.Communication: To send you updates, respond to inquiries, and share marketing materials, as per your preferences.Advertising and Marketing: To provide personalized content and measure the effectiveness of our marketing efforts.

HIPAA Compliance: All data usage and storage at Hinge Point is fully HIPAA compliant, ensuring the protection of patient information. Data Retention: We retain Personal Information unless its deletion is requested in writing by the pharmacy client. Insurance-related data where patients met with or enrolled with agents in insurance coverage will be retained in accordance with CMS guidelines.

4. How We Protect Your Information
We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your Personal Information from unauthorized access, use, or disclosure. We also require our suppliers and partners to apply similar protections when handling your information. However, no system can be completely secure. If you believe your interaction with us is no longer secure, please contact us immediately.

5. When We Share Your Information
We may share your Personal Information in the following circumstances: With Affiliates and Subsidiaries: For purposes consistent with this Privacy Policy.With Suppliers and Partners: To provide services on our behalf, such as IT support, data analysis, or marketing. Any data sharing between partners is covered under a Business Associate Agreement (BAA) to ensure HIPAA compliance.For Legal Reasons: When required by law or to protect our rights.With Your Consent: When you agree to share your information for specific purposes.

We do NOT sell your Personal Information.

6. Information From Children
We do not knowingly collect, use, or disclose information from children under 13. If we learn that we have collected information from a child under 13, we will delete it as soon as possible. If you believe we may have collected such information, please contact us immediately.

7. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

8. Your Legal Rights
Depending on where you live, you may have rights regarding your Personal Information, such as requesting access to or correction of your data. Hinge Point respects your rights and provides options to manage your communication preferences.

9. Compliance with FCC Regulations
Hinge Point follows all FCC regulations related to messaging and opt-out mechanisms, ensuring that our communications comply with federal requirements.

10. How to Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]